How To Fix CI021 - Check work center entries

SAP Error Message - Details

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 021

• Message text: Check work center entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI021 - Check work center entries ?

  The SAP error message CI021 ("Check work center entries") typically occurs in the context of production planning and control, particularly when there are issues related to work centers in the system. This error can arise during various processes, such as creating or modifying production orders, routing, or when performing capacity planning.
  Causes of CI021 Error
  
  Missing Work Center: The work center specified in the production order or routing may not exist in the system.
  Incorrect Work Center Configuration: The work center may not be properly configured, including missing parameters or incorrect settings.
  Inactive Work Center: The work center might be inactive or not available for the specified period.
  Capacity Issues: There may be capacity-related issues, such as exceeding available capacity or incorrect capacity planning settings.
  Invalid Assignment: The work center may not be assigned to the relevant production line or plant.
  
  Solutions to CI021 Error
  
  
  Verify Work Center Existence:
  
  Check if the work center exists in the system by navigating to the work center master data (Transaction code: CR01/CR02).
  Ensure that the work center is correctly defined and active.
  
  
  
  Check Work Center Configuration:
  
  Review the configuration of the work center to ensure all necessary parameters (like capacity, cost center, etc.) are correctly set.
  Ensure that the work center is assigned to the correct plant and production line.
  
  
  
  Activate Work Center:
  
  If the work center is inactive, activate it by changing its status in the work center master data.
  
  
  
  Review Capacity Planning:
  
  Check the capacity planning settings to ensure that the work center has sufficient capacity for the planned production.
  Adjust the capacity settings if necessary.
  
  
  
  Check Assignment:
  
  Ensure that the work center is correctly assigned to the relevant routing or production order.
  Verify that the routing is correctly linked to the production order.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on work center configuration and troubleshooting.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  CR01: Create Work Center
  CR02: Change Work Center
  CR03: Display Work Center
  CO01: Create Production Order
  CO02: Change Production Order
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CI021 error.
  
  
  User Roles: Ensure that the user has the necessary authorizations to access and modify work center data.
  
  
  Testing: After making changes, test the process again to ensure that the error is resolved.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in production planning and control.