How To Fix CHANGE_RETENTION024 - Error in cl_arc_das_con_adk=>expiration_date_get

SAP Error Message - Details

• Message type: E = Error

• Message class: CHANGE_RETENTION - Change Expiration Date of Archiving Sessions

• Message number: 024

• Message text: Error in cl_arc_das_con_adk=>expiration_date_get

What causes this issue?

Error while deterimining the expiration date in
cl_arc_das_con_adk=>expiration_date_get for &V1&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CHANGE_RETENTION024 - Error in cl_arc_das_con_adk=>expiration_date_get ?

  The SAP error message CHANGE_RETENTION024 typically indicates an issue related to the retention period of archived data in the Archive Development Kit (ADK). The specific error message Error in cl_arc_das_con_adk=>expiration_date_get suggests that there is a problem when trying to retrieve the expiration date for archived data.
  Causes:
  
  Invalid Retention Period: The retention period set for the archived data may be invalid or not properly configured.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from determining the expiration date.
  Configuration Issues: The configuration settings for the archiving object or the ADK may not be set up correctly.
  Missing or Corrupted Data: The data required to calculate the expiration date may be missing or corrupted.
  
  Solutions:
  
  
  Check Retention Period Settings:
  
  Go to the archiving object configuration and verify that the retention periods are set correctly.
  Ensure that the retention period is valid and aligns with your organization's data retention policies.
  
  
  
  Review Archiving Object Configuration:
  
  Check the configuration of the archiving object in transaction SARA to ensure that all settings are correct.
  Make sure that the object is properly defined and that all necessary parameters are set.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the archived data to identify any inconsistencies that may be causing the error.
  Use transaction SARA to perform a consistency check on the archiving object.
  
  
  
  Check for Missing Data:
  
  Investigate if there are any missing or corrupted entries in the database that could affect the expiration date calculation.
  If necessary, restore any missing data from backups.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SARI: Archive Information System
  
  
  Documentation: Review the SAP documentation related to archiving and the Archive Development Kit (ADK) for more insights into configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the CHANGE_RETENTION024 error in your SAP system.