How To Fix CH073 - The message is already marked as viewed

SAP Error Message - Details

• Message type: E = Error

• Message class: CH - CAD/PP integration messages

• Message number: 073

• Message text: The message is already marked as viewed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CH073 - The message is already marked as viewed ?

  The SAP error message CH073, which states "The message is already marked as viewed," typically occurs in the context of SAP's messaging system, particularly when dealing with change messages or notifications in the system. This error indicates that the system is trying to process a message that has already been acknowledged or marked as viewed by the user.
  Cause:
  
  Message Already Processed: The user or another process has already viewed or acknowledged the message, and the system does not allow it to be processed again.
  Concurrency Issues: Multiple users or processes may be trying to access the same message simultaneously, leading to conflicts.
  System Configuration: There may be specific configurations or settings in the SAP system that dictate how messages are handled, which could lead to this error if not set correctly.
  
  Solution:
  
  Refresh the Message List: If you encounter this error, try refreshing the message list or navigating away and back to the message screen. This can help in ensuring that you are viewing the most current state of messages.
  Check Message Status: Verify the status of the message in question. If it has already been marked as viewed, you may need to look for new messages or notifications.
  Log Out and Log Back In: Sometimes, logging out of the SAP system and logging back in can reset the session and clear any temporary issues.
  Review User Permissions: Ensure that the user has the appropriate permissions to view and process messages. If permissions are restricted, it may lead to unexpected behavior.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists and is affecting business processes, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  Related Information:
  
  Message Handling in SAP: Understanding how messages are generated, processed, and acknowledged in SAP can help in troubleshooting similar issues.
  User Training: Ensure that users are trained on how to handle messages properly to avoid confusion and errors.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the CH073 error and ensure smoother operation within the SAP messaging system.