How To Fix CH071 - The message was marked as viewed

SAP Error Message - Details

• Message type: E = Error

• Message class: CH - CAD/PP integration messages

• Message number: 071

• Message text: The message was marked as viewed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CH071 - The message was marked as viewed ?

  The SAP error message CH071, which states "The message was marked as viewed," typically occurs in the context of SAP's messaging system, particularly when dealing with change documents or notifications. This message indicates that the system has already marked the message as viewed, and therefore, it cannot be processed again in the same context.
  Cause:
  
  Message Already Viewed: The primary cause of this error is that the message you are trying to access or process has already been marked as viewed by the user or system.
  Session Management: If multiple users or sessions are trying to access the same message, one session may mark it as viewed, preventing others from processing it again.
  System Configuration: Certain configurations in the SAP system may lead to messages being automatically marked as viewed after a specific action or time.
  
  Solution:
  
  Refresh the Message List: If you are in a transaction or application where you can refresh the list of messages, try doing so. This may allow you to see the current status of messages.
  Check Message Status: Use transaction codes like SLG1 (Application Log) or other relevant logs to check the status of the message and see if it has been processed or viewed.
  Reprocess the Message: If you need to reprocess the message, you may need to find a way to reset its status. This could involve using specific transaction codes or functions within the application.
  User Authorization: Ensure that you have the necessary authorizations to view or process the message. Sometimes, lack of permissions can lead to unexpected behavior.
  Consult Documentation: Check SAP documentation or help resources for specific instructions related to the application or module you are working with.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to error CH071 in the SAP Support Portal. These notes may provide additional insights or patches that address the issue.
  Community Forums: SAP Community and other forums can be valuable resources for finding solutions from other users who have encountered the same error.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact your SAP support team or consult with an SAP expert for further assistance.