How To Fix CH072 - The message was marked as not viewed

CH072 - Overview

• Message type: E = Error

• Message class: CH - CAD/PP integration messages

• Message number: 072

• Message text: The message was marked as not viewed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CH072 - Details

• The SAP error message CH072, which states "The message was marked as not viewed," typically occurs in the context of SAP's messaging system, particularly when dealing with communication or notifications within the system. This message indicates that a particular message or notification has not been acknowledged or viewed by the intended recipient.
  
  Cause:
  
  Message Status: The message in question has been flagged as "not viewed" in the system. This can happen if the user has not opened or acknowledged the message.
  User Permissions: The user may not have the necessary permissions to view or acknowledge the message.
  System Configuration: There may be configuration settings in the SAP system that affect how messages are displayed or acknowledged.
  Message Deletion: If a message was deleted or marked for deletion before it was viewed, it may still show as "not viewed" in the system.
  
  
  Solution:
  
  View the Message: The simplest solution is to navigate to the message inbox or the