How To Fix CFX_BI_RI_MSG1301 - Connection to cFolders failed: system_failure: &1&2

SAP Error Message - Details

• Message type: E = Error

• Message class: CFX_BI_RI_MSG1 - Release independent messages for cFolders backend integr.

• Message number: 301

• Message text: Connection to cFolders failed: system_failure: &1&2

What causes this issue?

Insufficient authorizations of user or
cFolders is not version 1.1 or higher or
Other system failure.

System Response

System stopped.

How to fix this error?

Check authorizations of user in cFolders and backend system. Allow call
of RFC Functions.
Verify that cFolders is version is 1.1 or higher.
Attempt to recreate the action that caused the error and create an OSS
message.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CFX_BI_RI_MSG1301 - Connection to cFolders failed: system_failure: &1&2 ?

  The SAP error message CFX_BI_RI_MSG1301, which indicates a failure in connecting to cFolders, typically arises due to issues with the underlying system or configuration. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the cFolders server.
  Configuration Errors: Incorrect configuration settings in the SAP system or cFolders can lead to connection failures.
  Service Availability: The cFolders service may be down or not running properly.
  Authorization Issues: The user may not have the necessary permissions to access cFolders.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can lead to failures in establishing connections.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the cFolders server. You can use tools like ping or traceroute to verify connectivity.
  Check firewall settings to ensure that they are not blocking the connection.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in the SAP system for cFolders. This includes checking the RFC destination settings and ensuring they are correctly configured.
  Ensure that the cFolders URL is correctly specified in the configuration.
  
  
  
  Check cFolders Service Status:
  
  Confirm that the cFolders service is up and running. If it is down, restart the service or contact the system administrator for assistance.
  
  
  
  User Authorization:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access cFolders.
  If needed, update the user roles to include access to cFolders.
  
  
  
  Monitor System Resources:
  
  Check the system resources on both the SAP and cFolders servers. Ensure that there is enough memory and CPU available.
  If resource limitations are identified, consider optimizing the system or upgrading hardware.
  
  
  
  Review Logs:
  
  Check the SAP application logs and cFolders logs for any additional error messages or warnings that could provide more context about the failure.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for cFolders and integration with SAP systems for any specific configuration requirements.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CFX_BI_RI_MSG1301 error effectively.