How To Fix CDESK_SRV_MESSAGES162 - Collaboration guid &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 162

• Message text: Collaboration guid &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES162 - Collaboration guid &1 does not exist ?

  The SAP error message CDESK_SRV_MESSAGES162 indicates that a specific collaboration GUID (Globally Unique Identifier) does not exist in the system. This error typically arises in the context of SAP's Collaboration tools, such as SAP Customer Relationship Management (CRM) or SAP Solution Manager, where collaboration scenarios are managed.
  Cause:
  
  
  Non-Existent GUID: The GUID referenced in the error message does not exist in the database. This could be due to:
  
  The GUID was never created.
  The GUID was deleted or is no longer valid.
  There is a typo or error in the GUID being referenced.
  
  
  
  Data Synchronization Issues: If the system is supposed to synchronize data with another system (like a third-party application), there may be issues in the synchronization process that lead to missing GUIDs.
  
  
  Configuration Issues: Incorrect configuration settings in the collaboration setup may lead to the system not recognizing the GUID.
  
  
  Solution:
  
  
  Verify the GUID: Check the GUID being referenced in the error message. Ensure that it is correct and exists in the system. You can do this by querying the relevant database tables or using transaction codes that allow you to view collaboration data.
  
  
  Create the Missing GUID: If the GUID does not exist and is required for your process, you may need to create it. This could involve setting up a new collaboration scenario or ensuring that the necessary data is entered into the system.
  
  
  Check for Deletions: If the GUID was deleted, you may need to restore it or create a new one, depending on your business requirements.
  
  
  Review Configuration: Ensure that the configuration settings for collaboration scenarios are correct. This may involve checking settings in the relevant customizing transactions.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific collaboration scenario you are working with. There may be specific steps or prerequisites that need to be followed.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They may provide insights or patches if this is a known issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you manage collaboration scenarios, such as CRMD_ORDER for CRM orders or SOLMAN for Solution Manager.
  SAP Notes: Search for SAP Notes related to the error message or the specific collaboration scenario you are working with. SAP Notes often contain fixes or workarounds for known issues.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the missing collaboration GUID in your SAP system.