How To Fix CDESK_SRV_MESSAGES163 - No values assigned to collaboration

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 163

• Message text: No values assigned to collaboration

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES163 - No values assigned to collaboration ?

  The SAP error message CDESK_SRV_MESSAGES163 ("No values assigned to collaboration") typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when there is an attempt to access or utilize a collaboration feature without the necessary data being assigned.
  Cause:
  
  Missing Data: The most common cause of this error is that the collaboration object (like a service request, incident, or any other collaborative entity) does not have any values or data assigned to it. This could be due to incomplete configuration or missing entries in the relevant tables.
  Configuration Issues: There may be issues with the configuration of the collaboration settings in the system, leading to the inability to retrieve or display the necessary values.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the collaboration data, leading to this error.
  
  Solution:
  
  Check Data Assignment: Verify that the relevant collaboration object has the necessary values assigned. This can be done by checking the specific transaction or object in SAP where the collaboration is being initiated.
  Configuration Review: Review the configuration settings for collaboration in the SAP system. Ensure that all necessary parameters and settings are correctly configured.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the collaboration data. This may involve checking user roles and permissions in the SAP system.
  Data Consistency: Run consistency checks or reports to ensure that there are no inconsistencies in the data that could be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to collaboration features for any specific requirements or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.