How To Fix CDESK_SRV_MESSAGES064 - Document key is not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 064

• Message text: Document key is not specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES064 - Document key is not specified ?

  The SAP error message CDESK_SRV_MESSAGES064 indicates that a document key is not specified in the context of a service request or document handling process. This error typically arises when a required field that identifies a document (such as a document number or key) is left blank or is not properly populated in the system.
  Causes:
  
  Missing Document Key: The most common cause is that the document key field is not filled in when creating or processing a service request.
  Incorrect Configuration: There may be issues with the configuration of the document management system or the service request process.
  Data Entry Error: Users may inadvertently skip the document key field during data entry.
  Integration Issues: If the system is integrated with other applications, there may be issues in data transfer that result in missing document keys.
  
  Solutions:
  
  Check Input Fields: Ensure that the document key field is filled in correctly before submitting the request. Verify that all required fields are populated.
  Review Configuration: Check the configuration settings for the document management system and service request processes to ensure that they are set up correctly.
  Error Handling: Implement error handling in the application to catch instances where the document key is not provided and prompt the user to enter it.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the context in which this error occurs.
  Debugging: If you have access to the development environment, you can debug the process to identify where the document key is being lost or not set.
  User Training: Provide training to users on the importance of filling in all required fields, including the document key.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the document handling process (e.g., CV01N for creating documents).
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By addressing the above points, you should be able to resolve the error message and ensure that document keys are properly specified in your SAP system.