How To Fix CDESK_SRV_MESSAGES066 - Original application type not specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 066

• Message text: Original application type not specified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES066 - Original application type not specified ?

  The SAP error message CDESK_SRV_MESSAGES066 with the description "Original application type not specified" typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when there is an issue with the configuration or data related to service requests or messages.
  Cause:
  
  Missing Configuration: The error often arises when the system is unable to determine the original application type for a service request or message. This can happen if the configuration for the application type is incomplete or missing.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing fields or incorrect entries in the service request or message.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the original application type correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP CRM or Service Management.
  Ensure that the original application type is defined and correctly configured for the service request or message type you are working with.
  You may need to consult with your SAP Basis or functional consultant to verify the configuration settings.
  
  
  
  Review Data:
  
  Check the data being processed for the service request or message. Ensure that all required fields are filled out correctly.
  Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution of the program to identify where the error is being triggered.
  This can help you pinpoint whether the issue is due to configuration, data, or custom code.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message. There may be specific notes or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configuration and data, consider reaching out to SAP Support for further assistance. Provide them with details of the error, including any relevant transaction codes and steps to reproduce the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for service orders or CRMD_ORDERADM_H for order administration.
  SAP Notes: Search for SAP Notes related to CDESK_SRV_MESSAGES066 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CDESK_SRV_MESSAGES066.