How To Fix CDESK_SRV_MESSAGES021 - Document &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

  • Message number: 021

  • Message text: Document &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CDESK_SRV_MESSAGES021 - Document &1 does not exist ?

    The SAP error message CDESK_SRV_MESSAGES021 indicates that a specific document (identified by the document number &1) does not exist in the system. This error typically arises in the context of document management or when trying to access a document that has been deleted or never existed.

    Causes:

    1. Document Deletion: The document may have been deleted from the system.
    2. Incorrect Document Number: The document number provided may be incorrect or mistyped.
    3. Authorization Issues: The user may not have the necessary permissions to view the document.
    4. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
    5. Document Archiving: The document may have been archived and is no longer accessible in the current database.

    Solutions:

    1. Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
    2. Check Document Status: If you have access, check if the document has been deleted or archived. You may need to consult with your SAP administrator or the document management team.
    3. Review User Permissions: Ensure that your user account has the necessary permissions to access the document. If not, request the appropriate access from your system administrator.
    4. Consult Logs: Check system logs for any additional error messages or information that might provide context for the issue.
    5. Recreate Document: If the document is essential and has been deleted, you may need to recreate it if possible.
    6. Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Depending on the context, you may want to use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying tables for document management.
    • Documentation: Review SAP documentation related to document management and error handling for more insights.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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