How To Fix CDESK_SRV_MESSAGES020 - Content version (Phio: &1) were not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 020

• Message text: Content version (Phio: &1) were not deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES020 - Content version (Phio: &1) were not deleted ?

  The SAP error message CDESK_SRV_MESSAGES020 indicates that there was an issue with deleting a content version in the SAP system. The message specifically states that the content version identified by the placeholder &1 (which would be replaced by the actual content version ID) could not be deleted.
  Possible Causes:
  
  Dependencies: The content version may have dependencies or references in other objects, preventing its deletion.
  Authorization Issues: The user attempting to delete the content version may not have the necessary permissions to perform the deletion.
  System Locking: The content version might be locked by another process or user, which can prevent deletion.
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the content version.
  Technical Issues: There could be underlying technical issues, such as database problems or inconsistencies in the content repository.
  
  Solutions:
  
  Check Dependencies: Investigate if there are any dependencies or references to the content version that need to be addressed before deletion.
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete the content version. This may involve checking roles and permissions in the SAP system.
  Release Locks: If the content version is locked, identify the process or user that holds the lock and release it if appropriate.
  Data Integrity Checks: Review any data integrity constraints that may be preventing the deletion. This may involve checking related objects or data.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SICF (for service activation) or SOST (for checking the status of messages) to troubleshoot further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review system logs (such as ST22 for dumps or SM21 for system logs) for any additional error messages or information that could provide context for the failure.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.