How To Fix CDESK_SRV_MESSAGES014 - Document(s) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 014

• Message text: Document(s) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES014 - Document(s) not found ?

  The SAP error message CDESK_SRV_MESSAGES014: Document(s) not found typically indicates that the system is unable to locate the document(s) you are trying to access or reference. This can occur in various contexts, such as when working with document management systems, service requests, or other modules that involve document handling.
  Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Incorrect Document ID: The document ID or reference you are using may be incorrect or misspelled.
  Authorization Issues: You may not have the necessary permissions to access the document.
  System Configuration: There may be issues with the configuration of the document management system or the relevant module.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being found.
  
  Solutions:
  
  Verify Document ID: Double-check the document ID or reference you are using to ensure it is correct.
  Check Document Status: Confirm whether the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
  Review Authorizations: Ensure that you have the necessary permissions to access the document. You may need to contact your system administrator for assistance.
  Consult System Logs: Check the system logs for any additional error messages or information that may provide insight into the issue.
  Re-indexing: If the document management system has been recently updated or changed, consider re-indexing the documents to ensure they are properly registered in the system.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand how document handling is configured.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving technical support from SAP.