How To Fix CDESK_SRV_MESSAGES011 - Missing authorization for Phio ID (&1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

  • Message number: 011

  • Message text: Missing authorization for Phio ID (&1)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CDESK_SRV_MESSAGES011 - Missing authorization for Phio ID (&1) ?

    The SAP error message CDESK_SRV_MESSAGES011 indicates that a user is missing the necessary authorization to access a specific Phio ID (Process Hierarchy Object ID) in the SAP system. This error typically arises in the context of SAP Customer Data Cloud or similar applications where access to specific objects is controlled by authorizations.

    Cause:

    1. Missing Authorization Role: The user does not have the required authorization role assigned to access the Phio ID.
    2. Authorization Object: The authorization object related to the specific action or data access is not properly configured or assigned to the user.
    3. Phio ID Restrictions: The Phio ID may have specific restrictions or access controls that prevent the user from viewing or interacting with it.

    Solution:

    1. Check User Roles:

      • Verify the roles assigned to the user in the SAP system. Ensure that the user has the necessary roles that include access to the required Phio ID.
      • Use transaction code SU01 to check the user’s roles.
    2. Review Authorization Objects:

      • Identify the relevant authorization objects that control access to the Phio ID. This may involve checking the documentation or consulting with a security administrator.
      • Use transaction code SU53 immediately after the error occurs to see which authorization checks failed.
    3. Assign Missing Authorizations:

      • If the user is missing the required authorizations, work with your SAP security team to assign the necessary roles or modify existing roles to include the required authorizations.
    4. Test Access:

      • After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the specific application or module to understand any additional configuration that may be required.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • PFCG: Role Maintenance (to create or modify roles)
    • Authorization Concepts: Familiarize yourself with SAP's authorization concepts, including roles, profiles, and authorization objects, to better understand how access is controlled.

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues.

    If the problem persists after following these steps, it may be necessary to engage with SAP support or your internal SAP Basis team for further investigation.

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