How To Fix CCSEC014 - Program error when reading payment card data

CCSEC014 - Overview

• Message type: E = Error

• Message class: CCSEC - Security of Payment Cards

• Message number: 014

• Message text: Program error when reading payment card data

What causes this issue?

The module <LS>CC_READ_BP_CARD_DATA</> or the module
<LS>CCA_READ_BP_CARD_DATA</> was called up with invalid parameters. Both
the payment card number and the GUID have no value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CCSEC014 - Details

• The SAP error message CCSEC014 indicates a program error when reading payment card data. This error typically arises in the context of payment processing, particularly when dealing with credit card transactions in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Corruption: The payment card data may be corrupted or improperly formatted, leading to issues when the system attempts to read it.
  
  Configuration Issues: Incorrect configuration settings in the payment processing module or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or process payment card data.
  System Bugs: There may be bugs in the SAP software or specific patches that have not been applied, leading to unexpected behavior.
  Integration Issues: Problems with integration between SAP and external payment gateways or services can also trigger this error.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the payment card data