How To Fix CCSEC014 - Program error when reading payment card data

SAP Error Message - Details

• Message type: E = Error

• Message class: CCSEC - Security of Payment Cards

• Message number: 014

• Message text: Program error when reading payment card data

What causes this issue?

The module <LS>CC_READ_BP_CARD_DATA</> or the module
<LS>CCA_READ_BP_CARD_DATA</> was called up with invalid parameters. Both
the payment card number and the GUID have no value.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCSEC014 - Program error when reading payment card data ?

  The SAP error message CCSEC014 indicates a program error when reading payment card data. This error typically arises in the context of payment processing, particularly when dealing with credit card transactions in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Corruption: The payment card data may be corrupted or improperly formatted, leading to issues when the system attempts to read it.
  Configuration Issues: Incorrect configuration settings in the payment processing module or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access or process payment card data.
  System Bugs: There may be bugs in the SAP software or specific patches that have not been applied, leading to unexpected behavior.
  Integration Issues: Problems with integration between SAP and external payment gateways or services can also trigger this error.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the payment card data being processed. Ensure that it is correctly formatted and not corrupted.
  Review Configuration: Check the configuration settings in the SAP system related to payment processing. Ensure that all settings are correct and aligned with the business requirements.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and process payment card data.
  Apply Patches: Check for any available patches or updates for your SAP system that may address known bugs related to payment processing.
  Debugging: If you have access to the development environment, consider debugging the program to identify the exact point of failure and gather more information about the error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to payment processing and error handling for more context on this error.
  Community Forums: Check SAP community forums or user groups for discussions related to the CCSEC014 error. Other users may have encountered similar issues and can provide insights.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SE80 for Object Navigator, SE37 for Function Module) that may help in troubleshooting the issue.
  
  By following these steps, you should be able to identify the root cause of the CCSEC014 error and implement an appropriate solution.