How To Fix CCSEC010 - Program error when saving credit card number; invalid GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CCSEC - Security of Payment Cards

• Message number: 010

• Message text: Program error when saving credit card number; invalid GUID

What causes this issue?

Could not save encrypted credit card number because an update for the
encrypted record that was found beforehand failed. The key of this
record is &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is a program error. Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCSEC010 - Program error when saving credit card number; invalid GUID ?

  The SAP error message CCSEC010 indicates a program error related to saving a credit card number, specifically mentioning an "invalid GUID" (Globally Unique Identifier). This error typically arises in the context of SAP's credit card processing functionality, which may involve integration with payment gateways or other financial systems.
  Cause:
  
  
  Invalid GUID: The error suggests that the GUID being used to identify the credit card or transaction is not valid. This could be due to:
  
  A malformed GUID (incorrect format).
  A GUID that does not exist in the database.
  A GUID that has been deleted or is no longer valid.
  
  
  
  Data Integrity Issues: There may be issues with the data being passed to the system, such as missing or incorrect fields.
  
  
  Configuration Issues: Incorrect configuration settings in the payment processing module or integration settings with external payment gateways.
  
  
  System Bugs: There may be bugs in the SAP system or the specific version you are using that lead to this error.
  
  
  Solution:
  
  
  Check the GUID: Verify that the GUID being used is correctly formatted and exists in the database. Ensure that it has not been deleted or invalidated.
  
  
  Review Data Input: Ensure that all required fields are filled out correctly and that the data being submitted is valid.
  
  
  Configuration Review: Check the configuration settings for the credit card processing module. Ensure that all necessary settings are correctly configured, including any integration settings with external systems.
  
  
  SAP Notes and Patches: Look for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that fix known issues.
  
  
  Debugging: If you have access to the development environment, consider debugging the program to trace where the error occurs. This can provide insights into what might be going wrong.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to credit card processing and payment integration for any specific guidelines or requirements.
  Community Forums: Check SAP community forums or other user groups for similar issues and potential solutions shared by other users.
  Testing Environment: If possible, replicate the issue in a testing environment to avoid impacting production data while troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the CCSEC010 error and implement a solution.