How To Fix CCSEC009 - Program error when saving credit card number; double GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CCSEC - Security of Payment Cards

• Message number: 009

• Message text: Program error when saving credit card number; double GUID

What causes this issue?

Could not save encrypted credit card number because the system key
(GUID) is already being used for another credit card number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is a program error; inform your system administrator.

Procedure for System Administrators

Check the GUID assignment. This error occurs only when no new GUID was
created and an existing GUID was used instead.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCSEC009 - Program error when saving credit card number; double GUID ?

  The SAP error message CCSEC009 indicates a program error related to saving a credit card number, specifically mentioning a "double GUID." This error typically arises in the context of SAP's Customer Financial Management or Payment Processing modules, where credit card information is handled.
  
  Cause:
  The "double GUID" error suggests that there is a conflict or duplication in the Global Unique Identifier (GUID) associated with the credit card data being processed. This can occur due to several reasons, including:
  
  Data Integrity Issues: There may be duplicate entries in the database for the same credit card information.
  System Configuration Errors: Incorrect configuration settings in the payment processing module can lead to GUID conflicts.
  Software Bugs: There may be a bug in the SAP application or a specific enhancement that is causing the error.
  Concurrency Issues: If multiple processes are trying to save the same credit card information simultaneously, it can lead to GUID duplication.
  
  
  Solution:
  To resolve the CCSEC009 error,