How To Fix CCMS_GRMG868 - LONGRUNNING_JOBS: Invalid custmomer Customizing: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 868

• Message text: LONGRUNNING_JOBS: Invalid custmomer Customizing: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG868 - LONGRUNNING_JOBS: Invalid custmomer Customizing: &1 ?

  The SAP error message CCMS_GRMG868 LONGRUNNING_JOBS: Invalid customer Customizing: &1 typically indicates that there is an issue with the configuration settings related to long-running jobs in the SAP system. This error is often encountered in the context of the CCMS (Computing Center Management System) monitoring framework, which is used to monitor system performance and job execution.
  Cause:
  
  
  Invalid Customizing Settings: The error suggests that there is an invalid or missing configuration in the customer-specific settings for monitoring long-running jobs. This could be due to:
  
  Incorrect entries in the customizing tables.
  Missing entries that are required for the monitoring of long-running jobs.
  Changes made to the configuration that have not been properly saved or activated.
  
  
  
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  
  Version Compatibility: The error may also arise if there are compatibility issues between different versions of SAP or if certain components are not updated.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to transaction SPRO and navigate to the relevant customizing settings for long-running jobs.
  Verify that all required entries are present and correctly configured.
  Ensure that the settings align with the documentation provided by SAP.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary customizing requests have been successfully imported.
  
  
  
  Activate Customizing:
  
  If you have made changes to the customizing settings, ensure that they are activated. Sometimes, changes may not take effect until they are activated.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to CCMS and long-running job monitoring for any additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) for troubleshooting.
  Monitoring Tools: Understand how to use CCMS monitoring tools effectively to keep track of job performance and identify potential issues.
  SAP Notes: Regularly check for SAP Notes related to CCMS and job monitoring, as these can provide insights into known issues and fixes.
  
  By following these steps, you should be able to identify and resolve the cause of the CCMS_GRMG868 error in your SAP system.