How To Fix CCMS_GRMG867 - LONGRUNNING_JOBS: Could not read system-wide background context

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 867

• Message text: LONGRUNNING_JOBS: Could not read system-wide background context

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG867 - LONGRUNNING_JOBS: Could not read system-wide background context ?

  The SAP error message CCMS_GRMG867 indicates that the system is unable to read the system-wide background context for long-running jobs. This can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Authorization Issues: The user or the background job may not have the necessary authorizations to access the required data.
  System Configuration: There may be issues with the configuration of the background job processing or the CCMS (Computing Center Management System) settings.
  Database Issues: Problems with the database connection or database performance can lead to this error.
  Job Management Issues: If there are too many long-running jobs or if jobs are stuck in a certain state, it may cause this error.
  System Load: High system load or resource contention can prevent the system from accessing the background context.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user executing the job has the necessary authorizations to access the background job data.
  Use transaction code SU53 to analyze authorization issues.
  
  
  
  Review Job Configuration:
  
  Check the configuration of the background job processing in transaction SM37 (Job Monitoring).
  Ensure that the jobs are correctly defined and scheduled.
  
  
  
  Database Health Check:
  
  Verify the health of the database and check for any performance issues.
  Use transaction DB02 to monitor database performance and check for locks or long-running queries.
  
  
  
  Monitor Background Jobs:
  
  Use transaction SM37 to monitor the status of background jobs. Look for jobs that are in a "cancelled" or "aborted" state.
  If there are too many long-running jobs, consider optimizing them or rescheduling them to reduce load.
  
  
  
  System Performance:
  
  Check system performance metrics to identify any bottlenecks.
  Use transaction ST03N to analyze workload and performance.
  
  
  
  Restart CCMS:
  
  In some cases, restarting the CCMS monitoring can resolve temporary issues. This can be done by stopping and starting the CCMS services.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring
  SU53: Authorization Check
  DB02: Database Performance Monitoring
  ST03N: Workload Analysis
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on background job processing and CCMS configuration.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.