How To Fix CCMS_GRMG866 - LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 866

• Message text: LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG866 - LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1 ?

  The SAP error message CCMS_GRMG866 LONGRUNNING_JOBS: SALC_GET_MTE_BY_CLASS exception: &1 typically indicates an issue related to the monitoring of long-running jobs in the SAP system. This error is often associated with the CCMS (Computing Center Management System) and can arise due to various reasons.
  Cause:
  
  Configuration Issues: There may be misconfigurations in the CCMS settings or monitoring parameters.
  Performance Issues: The system may be experiencing performance bottlenecks, leading to timeouts or failures in retrieving monitoring data.
  Authorization Problems: The user or process attempting to access the monitoring data may lack the necessary authorizations.
  Data Consistency Issues: There could be inconsistencies in the data being monitored, possibly due to incomplete job executions or system errors.
  System Load: High system load or resource contention can lead to failures in executing monitoring functions.
  
  Solution:
  
  Check Configuration: Review the CCMS configuration settings to ensure they are correctly set up for monitoring long-running jobs.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors that might be affecting the system.
  Review Authorizations: Ensure that the user or process has the necessary authorizations to access the monitoring data.
  Check Job Status: Use transaction SM37 to check the status of the jobs that are being monitored. Look for any jobs that are stuck or have failed.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings for the monitoring functions.
  System Restart: In some cases, a system restart may help resolve temporary issues affecting the monitoring processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for CCMS and long-running job monitoring for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.