How To Fix CCMS_GRMG553 - NWCPM Management Web service is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 553

• Message text: NWCPM Management Web service is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG553 - NWCPM Management Web service is not available ?

  The SAP error message CCMS_GRMG553 indicates that the NWCPM (NetWeaver Central Process Management) Management Web service is not available. This error typically arises in the context of monitoring and managing SAP systems, particularly when using the CCMS (Computing Center Management System) for system monitoring.
  Causes:
  
  Service Not Running: The NWCPM Management Web service may not be running or may have crashed.
  Network Issues: There could be network connectivity issues preventing access to the web service.
  Configuration Issues: Incorrect configuration settings in the SAP system or the web service itself.
  Authorization Issues: The user may not have the necessary authorizations to access the NWCPM Management Web service.
  System Updates or Changes: Recent updates or changes to the system may have affected the availability of the web service.
  
  Solutions:
  
  
  Check Service Status:
  
  Verify if the NWCPM Management Web service is running. You can do this by checking the service status in the SAP system or using transaction codes like SMICM to monitor the ICM (Internet Communication Manager).
  
  
  
  Restart the Service:
  
  If the service is not running, try restarting it. This can often resolve temporary issues.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the web service. You can use tools like ping or telnet to check connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the NWCPM Management Web service. Ensure that all necessary parameters are correctly set.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the NWCPM Management Web service. You may need to consult with your SAP security team.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the NWCPM logs for any error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  System Restart:
  
  If all else fails, consider restarting the SAP system, as this can sometimes resolve underlying issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on NWCPM and CCMS.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the CCMS_GRMG553 error related to the NWCPM Management Web service.