How To Fix CCMS_GRMG554 - NWCPM Callback service is available

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 554

• Message text: NWCPM Callback service is available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG554 - NWCPM Callback service is available ?

  The SAP error message CCMS_GRMG554 indicates that the NWCPM (NetWeaver Central Process Management) Callback service is available. This message typically relates to the monitoring and management of SAP systems, particularly in the context of the SAP NetWeaver platform.
  Cause:
  The error message suggests that the NWCPM Callback service is either not configured correctly or is not running as expected. This can happen due to several reasons, including:
  
  Service Not Started: The NWCPM Callback service may not be started on the server.
  Configuration Issues: There may be misconfigurations in the settings related to the NWCPM service.
  Network Issues: There could be network connectivity problems preventing the service from functioning properly.
  Authorization Issues: The user or service account may not have the necessary permissions to access the NWCPM service.
  
  Solution:
  To resolve the CCMS_GRMG554 error, you can follow these steps:
  
  
  Check Service Status:
  
  Ensure that the NWCPM Callback service is running. You can check this in the SAP Management Console (SAP MC) or through transaction codes like SMICM or SM37.
  
  
  
  Start the Service:
  
  If the service is not running, start it. You can do this through the SAP Management Console or by using the appropriate command in the operating system.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the NWCPM service. Ensure that all parameters are set correctly. This may involve checking the instance profile or the configuration files.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the service from communicating with other components. This includes checking firewalls, network routes, and DNS settings.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account has the necessary authorizations to access and manage the NWCPM service. You may need to adjust roles and permissions in the SAP system.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) and the NWCPM logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart the System:
  
  If the above steps do not resolve the issue, consider restarting the SAP system or the specific instance where the NWCPM service is running.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for NWCPM and CCMS for more detailed information on configuration and management.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the CCMS_GRMG554 error related to the NWCPM Callback service.