How To Fix CCMS_GRMG311 - GRMG reference record initial; however, applicable record was determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 311

• Message text: GRMG reference record initial; however, applicable record was determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG311 - GRMG reference record initial; however, applicable record was determined ?

  The SAP error message CCMS_GRMG311 indicates that there is an issue with the monitoring of the system's resources, specifically related to the Global Resource Management (GRM) component. The message states that a reference record is initial, but an applicable record was determined, which suggests a mismatch or inconsistency in the configuration or data.
  Cause:
  
  Configuration Issues: The GRM configuration may not be set up correctly, leading to inconsistencies in the reference records.
  Data Inconsistencies: There may be missing or incomplete data in the monitoring records that the system is trying to access.
  System Updates: Recent updates or changes to the system may have affected the GRM settings or data integrity.
  Transport Issues: If changes were transported from one system to another, there may be discrepancies in the GRM configuration.
  
  Solution:
  
  Check Configuration: Review the GRM configuration settings in the SAP system. Ensure that all necessary parameters are correctly set and that there are no missing entries.
  Data Consistency Check: Run consistency checks on the GRM data. This can often be done through transaction codes related to monitoring or administration.
  Review Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Reinitialize GRM: If the issue persists, consider reinitializing the GRM settings. This may involve resetting certain parameters or reloading data.
  Consult Documentation: Refer to SAP documentation or notes related to GRM for any specific guidance on resolving this error.
  Contact SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring) and RZ21 (CCMS Configuration) for monitoring and configuring the system.
  SAP Notes: Search for SAP Notes related to CCMS and GRM for any known issues or patches that may address this error.
  System Documentation: Review the system documentation for any specific configurations or settings that may be required for your particular SAP environment.
  
  By following these steps, you should be able to identify and resolve the issue related to the CCMS_GRMG311 error message.