How To Fix CCMS_GRMG313 - Resolution of HTML document started: URL &1 response &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 313

• Message text: Resolution of HTML document started: URL &1 response &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG313 - Resolution of HTML document started: URL &1 response &2 ?

  The SAP error message CCMS_GRMG313 indicates that there was an issue with the resolution of an HTML document, where the system attempted to access a URL but received an unexpected response code. The message typically includes the URL that was accessed and the HTTP response code returned by the server.
  Cause:
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the specified URL.
  Incorrect URL: The URL being accessed may be incorrect or outdated, leading to a failure in retrieving the document.
  Server Issues: The server hosting the HTML document may be down or experiencing issues, resulting in an error response.
  Authorization Issues: The user or system may not have the necessary permissions to access the URL.
  Firewall or Proxy Settings: Firewall or proxy settings may be blocking access to the URL.
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP system has proper network access to the URL. You can test this by trying to access the URL from a web browser on the same network.
  Verify the URL: Double-check the URL for any typos or changes. Ensure that it is the correct and current URL.
  Check Server Status: If the URL points to an external server, verify that the server is up and running. You may need to contact the server administrator.
  Review Authorization: Ensure that the user or system has the necessary permissions to access the URL. This may involve checking user roles and authorizations in SAP.
  Inspect Firewall/Proxy Settings: If applicable, review firewall and proxy settings to ensure that they are not blocking access to the URL.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help Portal for documentation related to CCMS (Computing Center Management System) and monitoring.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for any related errors or logs that might provide more context on the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.