How To Fix CCMS_GRMG309 - HTML content type is not 'text' - content is not evaluated

CCMS_GRMG309 - Overview

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 309

• Message text: HTML content type is not 'text' - content is not evaluated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG309 - HTML content type is not 'text' - content is not evaluated ?

  The SAP error message CCMS_GRMG309 indicates that the system encountered an issue with the content type of an HTML response. Specifically, it states that the content type is not 'text', which means that the system is unable to evaluate the content as expected. This error typically arises in the context of monitoring and alerting within the SAP system, particularly when using the CCMS (Computing Center Management System) for monitoring.
  
  Cause:
  
  Incorrect Content Type: The primary cause of this error is that the response from a monitored service or URL does not have the expected content type of 'text/html'. Instead, it may be returning a different content type (e.g., 'application/json', 'application/xml', etc.) or even an error page.
  Service Unavailability: The monitored service might be down or returning an error page, which could have a different content type.
  
  Configuration Issues: There may be misconfigurations in the monitoring setup that lead to incorrect expectations about the content