How To Fix CCM_WORKPLACE2004 - Invalid e-mail address; Check the address and try again

SAP Error Message - Details

• Message type: E = Error

• Message class: CCM_WORKPLACE2 - Messages for extended inbox

• Message number: 004

• Message text: Invalid e-mail address; Check the address and try again

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCM_WORKPLACE2004 - Invalid e-mail address; Check the address and try again ?

  The SAP error message "CCM_WORKPLACE2004 Invalid e-mail address; Check the address and try again" typically occurs when there is an issue with the email address format or the email address itself in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Format: The email address entered does not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  Domain Issues: The domain part of the email address may not be valid or recognized.
  Empty Field: The email field may be left empty or not properly filled.
  System Configuration: There may be restrictions or configurations in the SAP system that prevent certain email addresses from being accepted.
  User Profile Issues: The user profile may not be set up correctly, or the email address may not be associated with the user.
  
  Solutions:
  
  
  Check Email Format: Ensure that the email address is correctly formatted. It should include:
  
  A local part (before the "@")
  The "@" symbol
  A valid domain (after the "@")
  No spaces or invalid characters
  
  Example of a valid email: [e-mail]
  
  
  Verify Domain: Make sure that the domain of the email address is valid and exists. You can check this by trying to ping the domain or using an online domain checker.
  
  
  Re-enter Email: If you suspect a typo, re-enter the email address carefully.
  
  
  Check User Profile: If you are entering the email address in a user profile or settings, ensure that the user profile is correctly configured and that the email field is not empty.
  
  
  Consult System Administrator: If the issue persists, consult your SAP system administrator. They may need to check system settings or configurations that could be affecting email validation.
  
  
  SAP Notes and Documentation: Look for any relevant SAP Notes or documentation that may address this specific error. SAP's support portal can provide insights into known issues and fixes.
  
  
  Related Information:
  
  SAP Community: You can search for discussions or similar issues in the SAP Community forums, where other users may have encountered and resolved the same error.
  SAP Help Portal: The SAP Help Portal provides documentation and guides that may help in understanding the context of the error and how to resolve it.
  Email Configuration in SAP: Familiarize yourself with how email settings are configured in your SAP system, as this can impact how email addresses are validated.
  
  By following these steps, you should be able to identify and resolve the issue related to the "CCM_WORKPLACE2004 Invalid e-mail address" error in SAP.