How To Fix CCM_CL621 - Two rows with notification long texts were merged. Please check the text.

SAP Error Message - Details

• Message type: E = Error

• Message class: CCM_CL - Message Class for A&D CCM Component List

• Message number: 621

• Message text: Two rows with notification long texts were merged. Please check the text.

What causes this issue?

In the component list two lines were merged, where text was
maintained for each of the two components. When merging the two
lines the text had to be merged, too.

System Response

The notification long text of the exchange line now carries the
text that was formally linked to the 'install' component. The
text related to the remove component is not shown.

How to fix this error?

Check the notification long text of the exchange line, keeping
the following in mind:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

- When directly saving the exchange line after the merge, one
notification for the install and one for the remove component
is created accordingly. Both notifications will get the same
text, namely the one from the exchange line in the component
list.
- If the exchange line is split again before saving, the result
after the split is that the install component carries the text
that was previously linked to the exchange line. The 'old'
original text from the remove component is recovered and
linked accordingly. So after the split the texts differ
between the two components and would be stored accodingly
during save.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCM_CL621 - Two rows with notification long texts were merged. Please check the text. ?

  The SAP error message CCM_CL621 indicates that there is an issue with the merging of notification long texts in the system. This typically occurs when there are two or more long text entries associated with a notification that are being combined, but the system has encountered a problem during this process.
  Cause:
  
  Duplicate Long Texts: The error often arises when there are duplicate long text entries for a notification, which the system is trying to merge.
  Inconsistent Data: There may be inconsistencies or errors in the long text data that prevent successful merging.
  Configuration Issues: There could be configuration settings in the system that are not aligned with the expected behavior for handling long texts.
  
  Solution:
  
  Check Long Texts: Review the long text entries associated with the notification in question. Look for duplicates or inconsistencies that may need to be resolved.
  Manual Merge: If the system fails to merge the texts automatically, consider manually merging the long texts into a single entry and removing the duplicates.
  Data Consistency: Ensure that the data in the long text fields is consistent and adheres to the expected format.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  Consult Documentation: Review the SAP documentation related to notifications and long texts for any specific guidelines or best practices.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific configuration of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to notifications (e.g., IW21 for creating notifications, IW22 for changing notifications).
  Long Text Management: Understand how long texts are managed in SAP, including how they are created, edited, and displayed.
  User Authorizations: Ensure that you have the necessary authorizations to view and edit long texts in the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.