How To Fix CC396 - Long text does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 396

• Message text: Long text does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC396 - Long text does not exist ?

  The SAP error message CC396 ("Long text does not exist") typically occurs when a user tries to access a long text for a specific object (like a material, document, or transaction) that has not been defined or is missing in the system. This can happen in various modules, including Material Management (MM), Production Planning (PP), or Sales and Distribution (SD).
  Cause:
  
  Missing Long Text: The long text for the specified object has not been created or is not available in the system.
  Incorrect Object Reference: The object you are trying to access may not have a long text associated with it.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the long text, leading to this error.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the long text from being displayed.
  
  Solution:
  
  
  Create Long Text:
  
  If you have the necessary permissions, you can create the long text for the object in question. This is typically done in the relevant transaction (e.g., MM01 for materials, or using the long text editor).
  Navigate to the object (e.g., material) and check if there is an option to add or edit long text.
  
  
  
  Check Object Configuration:
  
  Ensure that the object you are trying to access is correctly configured and that it should have a long text associated with it.
  
  
  
  Authorization Check:
  
  Verify that you have the necessary authorizations to view long texts. You may need to contact your SAP security administrator to check your roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for the specific module you are working with to understand how long texts are managed and any specific requirements.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use different transaction codes to manage long texts (e.g., MM01, ME21N, etc.).
  Long Text Management: Long texts in SAP are often managed through the use of text types and text objects. Familiarize yourself with these concepts to better understand how to create and manage long texts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the CC396 error and ensure that long texts are properly managed in your SAP system.