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Message type: E = Error
Message class: CC - ECM: Messages
Message number: 392
Message text: Production order does not exist
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CC392
- Production order does not exist ?The SAP error message CC392, which states "Production order does not exist," typically occurs when you are trying to access or process a production order that the system cannot find. This can happen for several reasons. Below are the common causes, potential solutions, and related information for this error:
Causes:
- Incorrect Order Number: The production order number you are trying to access may be incorrect or mistyped.
- Order Deletion: The production order may have been deleted or archived, making it unavailable for processing.
- Authorization Issues: You may not have the necessary authorizations to view or process the production order.
- Order Status: The production order may be in a status that does not allow for the action you are trying to perform (e.g., closed or technically completed).
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the order not being recognized.
Solutions:
- Verify Order Number: Double-check the production order number you are entering to ensure it is correct.
- Check Order Status: Use transaction codes like CO03 (Display Production Order) to check the status of the order. If it is closed or deleted, you will need to create a new order.
- Check Authorizations: Ensure that you have the necessary permissions to access the production order. Contact your SAP security administrator if you suspect authorization issues.
- Use Alternative Transactions: If you are using a specific transaction to access the order, try using a different transaction code to see if the issue persists.
- Consult with IT Support: If the issue is related to data synchronization or system errors, consult your IT support team or SAP Basis team for further investigation.
Related Information:
If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further analysis.
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