How To Fix CC397 - Long text for routing could not be copied

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 397

• Message text: Long text for routing could not be copied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC397 - Long text for routing could not be copied ?

  The SAP error message CC397, which states "Long text for routing could not be copied," typically occurs when there is an issue with copying long text associated with a routing in the SAP system. This can happen during various processes, such as when creating or modifying routings in the Production Planning (PP) module.
  Causes:
  
  Missing Long Text: The long text that is supposed to be copied may not exist in the source routing or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access or copy the long text.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to the routing or long text.
  System Configuration: The system may not be configured correctly to handle long text copying for routings.
  Technical Issues: There could be underlying technical issues, such as database problems or system bugs.
  
  Solutions:
  
  Check Source Routing: Verify that the source routing from which you are trying to copy has the long text available. If it is missing, you may need to create it manually.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and copy long texts. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Perform a consistency check on the routing data to identify any discrepancies or errors that may be causing the issue.
  Manual Entry: If the long text cannot be copied, consider entering it manually in the target routing.
  System Configuration: Consult with your SAP Basis or configuration team to ensure that the system settings related to long text handling are correctly configured.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CA01 (Create Routing), CA02 (Change Routing), and CA03 (Display Routing) to work with routings.
  Long Text Management: Long texts in SAP are typically managed using the text management functionality, which can be accessed through various transactions.
  SAP Help Documentation: Refer to the official SAP documentation for more detailed information on routing and long text management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.