How To Fix CC332 - Order & cannot be declared incomplete (digital signature required)

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 332

• Message text: Order & cannot be declared incomplete (digital signature required)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CC332 - Order & cannot be declared incomplete (digital signature required) ?

  The SAP error message CC332, which states "Order & cannot be declared incomplete (digital signature required)," typically occurs in the context of SAP's handling of digital signatures in processes such as order management or document processing. This error indicates that a digital signature is required for the order in question, and the system is preventing the order from being marked as incomplete until the necessary digital signature is provided.
  Cause:
  
  Digital Signature Requirement: The order is configured to require a digital signature for certain actions, such as declaring it incomplete.
  Missing Signature: The digital signature has not been provided or is missing from the order.
  Configuration Settings: The system settings or configuration may enforce digital signatures for specific order types or processes.
  
  Solution:
  
  Provide Digital Signature: Ensure that the required digital signature is added to the order. This may involve using a digital signature tool or application integrated with SAP.
  Check Configuration: Review the configuration settings in SAP to determine if the digital signature requirement can be modified or if there are specific conditions under which it is enforced.
  User Authorization: Ensure that the user attempting to declare the order incomplete has the necessary authorizations to provide a digital signature.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to handle digital signatures in your specific SAP environment.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to digital signatures.
  Transaction Codes: Familiarize yourself with transaction codes related to order management and digital signatures, such as VA01 (Create Sales Order) or ME21N (Create Purchase Order).
  User Training: Ensure that users are trained on the digital signature process and understand how to properly sign documents within the SAP system.
  
  By addressing the digital signature requirement and ensuring proper configuration and user authorization, you should be able to resolve the CC332 error and proceed with your order processing.