How To Fix CC292 - Change types & and & have different settings for digital signatures

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 292

• Message text: Change types & and & have different settings for digital signatures

What causes this issue?

You want to change the change type of a change order.

System Response

The system checks digital signature settings for both change types.
If the request has been converted to an order, you can only replace the
change type with one that has the same digital signature settings.

How to fix this error?

Your digital signature settings for the given change types are not the
same.
Choose a change type that has the same digital signature requirements.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC292 - Change types & and & have different settings for digital signatures ?

  The SAP error message CC292 indicates that there is a mismatch in the settings for digital signatures between two change types in the SAP system. This typically occurs in the context of Change Management or Change Request Management (ChaRM) within SAP Solution Manager or when working with transport requests.
  Cause:
  The error arises when two change types (for example, a development change type and a transport change type) have different configurations regarding digital signatures. Digital signatures are used to ensure the integrity and authenticity of changes made in the system. If the settings for digital signatures are inconsistent between the two change types, SAP will throw this error to prevent potential issues with change tracking and approval processes.
  Solution:
  To resolve the CC292 error, you need to ensure that the digital signature settings for the two change types in question are consistent. Here are the steps to do this:
  
  
  Identify the Change Types: Determine which two change types are causing the error. The error message will typically indicate the specific change types involved.
  
  
  Access Change Type Configuration:
  
  Go to the SAP transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant section for Change Management or Change Request Management.
  Look for the configuration settings for change types.
  
  
  
  Check Digital Signature Settings:
  
  For each of the change types, check the settings related to digital signatures. This may include settings for whether digital signatures are required, how they are validated, and any other related parameters.
  Ensure that both change types have the same settings for digital signatures.
  
  
  
  Modify Settings if Necessary:
  
  If you find discrepancies, modify the settings of one of the change types to match the other. This may involve enabling or disabling digital signatures or adjusting validation criteria.
  
  
  
  Test the Changes: After making the necessary adjustments, test the process that was causing the error to ensure that it no longer occurs.
  
  
  Documentation: Document the changes made for future reference and to maintain a clear audit trail.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to error CC292 for any specific recommendations or patches that may address the issue.
  Change Management Documentation: Review SAP documentation on Change Management and digital signatures to understand best practices and configuration guidelines.
  Transport Management: If the error is related to transport requests, ensure that the transport routes and settings are also correctly configured.
  
  By following these steps, you should be able to resolve the CC292 error and ensure that your change management processes run smoothly.