How To Fix CC290 - No authorization to set digital signature

SAP Error Message - Details

• Message type: E = Error

• Message class: CC - ECM: Messages

• Message number: 290

• Message text: No authorization to set digital signature

What causes this issue?

This processing status of the ECR/ECO requires a digital signature.

System Response

The system checks your user profile. The authorization object C_ALL (CC
Change master - Authorization group) determines whether you are
entitled to set the digital signature.

How to fix this error?

Authorization object C_ALL (CC Change master - Authorization group) in
your user profile does not support the authorization for setting a
digital signature (activity 73).
If you want to use a digital signature, please contact your system
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CC290 - No authorization to set digital signature ?

  The SAP error message CC290, which states "No authorization to set digital signature," typically occurs when a user attempts to set or modify a digital signature in SAP but lacks the necessary authorizations to perform that action. This can happen in various contexts, such as when working with documents, workflows, or other processes that require digital signatures.
  Cause:
  
  Missing Authorizations: The user does not have the required authorization objects assigned to their user profile to set or modify digital signatures.
  Role Configuration: The roles assigned to the user may not include the necessary permissions related to digital signatures.
  Profile Issues: The user profile may not be correctly configured to allow for digital signature actions.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SU01 to review the user’s roles and authorizations.
  
  
  
  Review and Update Roles:
  
  Work with your SAP security team to review the roles assigned to the user. Ensure that the roles include the necessary authorization objects for digital signatures, such as S_Sign or other relevant objects.
  If the roles do not include the necessary authorizations, they need to be updated to include them.
  
  
  
  Assign Missing Authorizations:
  
  If specific authorization objects are identified as missing, they should be added to the user’s profile or role.
  Ensure that the changes are tested in a development or quality assurance environment before applying them in production.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or the SAP Help Portal for detailed information on the specific authorization objects related to digital signatures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations and roles, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to digital signature functionalities.
  User Roles: Understand how user roles are structured in your organization and how they relate to authorization management.
  Security Best Practices: Ensure that your organization follows best practices for managing user authorizations to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the CC290 error and enable the user to set digital signatures as required.