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Message type: E = Error
Message class: CC - ECM: Messages
Message number: 291
Message text: No electronic signatures available for change number &
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CC291
- No electronic signatures available for change number & ?The SAP error message CC291, which states "No electronic signatures available for change number &," typically occurs in the context of Change Management within SAP, particularly when dealing with change numbers in the Engineering Change Management (ECM) module. This error indicates that there are no electronic signatures associated with the specified change number, which is required for certain operations.
Cause:
- Missing Electronic Signatures: The change number you are trying to work with does not have any electronic signatures assigned to it. This can happen if the change number was created without the necessary approvals or if the signatures were not properly recorded.
- Authorization Issues: The user may not have the necessary authorizations to view or create electronic signatures for the change number.
- Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for electronic signatures.
Solution:
- Check Electronic Signatures: Verify if electronic signatures are indeed missing for the change number. You can do this by navigating to the change number in the system and checking the associated signatures.
- Create Electronic Signatures: If signatures are missing, you may need to create them. This typically involves going through the approval process again and ensuring that the necessary stakeholders provide their electronic signatures.
- Review User Authorizations: Ensure that the user attempting to access or modify the change number has the appropriate authorizations to view and create electronic signatures.
- Configuration Review: If the issue persists, review the configuration settings related to electronic signatures in the SAP system. This may involve checking the settings in transaction codes like OAC0 (for electronic signatures) or consulting with your SAP Basis or Security team.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing electronic signatures in your version of SAP.
Related Information:
If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team or consult with SAP's customer support for further assistance.
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