How To Fix CBRC_REGCHECK021 - No ship-to party or sold-to party is specified for sales document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBRC_REGCHECK - Messages for Substance-Related Regulation Check

• Message number: 021

• Message text: No ship-to party or sold-to party is specified for sales document &1

What causes this issue?

The system could not determine the ship-to party or the sold-to party in
the notification checks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the order data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBRC_REGCHECK021 - No ship-to party or sold-to party is specified for sales document &1 ?

  The SAP error message CBRC_REGCHECK021 indicates that there is no ship-to party or sold-to party specified for a sales document. This error typically occurs in the context of sales order processing, where the system requires specific customer information to proceed with the transaction.
  Cause:
  
  Missing Customer Data: The sales document (e.g., sales order) does not have a specified sold-to party (the customer who is purchasing the goods) or ship-to party (the location where the goods are to be delivered).
  Incorrect Document Type: The document type being used may not be configured to allow for the entry of sold-to or ship-to parties.
  Data Entry Error: There may have been an oversight during the data entry process, leading to the omission of these critical fields.
  Configuration Issues: The system configuration may not be set up correctly to handle the sales document type in question.
  
  Solution:
  
  Check Sales Document: Open the sales document in question and verify that both the sold-to party and ship-to party fields are filled in correctly. If they are missing, enter the appropriate customer information.
  Review Document Type Settings: Ensure that the document type being used allows for the entry of sold-to and ship-to parties. This can be checked in the configuration settings (transaction code SPRO).
  Data Entry Validation: Implement validation checks during data entry to ensure that these fields are not left blank. This can be done through user exits or enhancements.
  Consult with Configuration Team: If the issue persists, consult with your SAP configuration team to ensure that the sales document types and customer master data are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to manage sales documents.
  Customer Master Data: Ensure that the customer master data is correctly maintained in the system (transaction codes XD01, XD02, XD03 for creating, changing, and displaying customer data).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or help files related to sales order processing for further insights into required fields and configurations.
  
  By following these steps, you should be able to resolve the error and ensure that your sales documents are processed correctly.