How To Fix CBRC_REGCHECK023 - Notification checks failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CBRC_REGCHECK - Messages for Substance-Related Regulation Check

• Message number: 023

• Message text: Notification checks failed

What causes this issue?

The notification checks failed for one of the following reasons:
The substances assigned to the material have not been notified for the
valid regulatory lists.
The characteristic <ZK>regulatory list</> has not been edited in the
<ZK>notification status</> value assignment type for the assigned
substances.
No substance has been assigned to the material; however, the material is
marked as relevant to the environment in the material master.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBRC_REGCHECK023 - Notification checks failed ?

  The SAP error message CBRC_REGCHECK023 typically indicates that there are issues related to notification checks in the context of the SAP Convergent Charging (SAP CC) or similar modules. This error can arise during the processing of charging or billing notifications, and it usually points to a failure in the validation of certain conditions or parameters.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Missing or Incorrect Data: Required data for the notification might be missing or incorrectly configured. This could include parameters like customer information, service details, or pricing conditions.
  
  
  Validation Rules: The system may have specific validation rules that are not being met. This could involve checks against business rules or regulatory requirements.
  
  
  Configuration Issues: There may be issues with the configuration of the charging or billing processes in SAP CC, leading to failed checks.
  
  
  System Errors: There could be underlying system errors or bugs that are causing the notification checks to fail.
  
  
  Solution:
  To resolve the CBRC_REGCHECK023 error, you can follow these steps:
  
  
  Check Notification Data: Review the data associated with the notification that triggered the error. Ensure that all required fields are filled out correctly and that the data is valid.
  
  
  Review Validation Rules: Check the validation rules configured in the system. Ensure that the notification meets all necessary criteria and that there are no discrepancies.
  
  
  Configuration Review: Examine the configuration settings in SAP CC related to notifications, charging, and billing. Make sure that everything is set up correctly according to your business requirements.
  
  
  Logs and Traces: Look at the application logs and traces for more detailed error messages or warnings that can provide additional context about the failure.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs or traces you have collected.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that your team is trained on the proper configuration and handling of notifications in SAP CC to prevent future occurrences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.