How To Fix CBRC_REGCHECK019 - Order &1 is not marketable

SAP Error Message - Details

• Message type: E = Error

• Message class: CBRC_REGCHECK - Messages for Substance-Related Regulation Check

• Message number: 019

• Message text: Order &1 is not marketable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBRC_REGCHECK019 - Order &1 is not marketable ?

  The SAP error message CBRC_REGCHECK019 indicates that a specific order (identified by &1) is not marketable. This error typically arises in the context of SAP's Convergent Charging (CC) or Convergent Invoicing (CI) modules, where certain conditions must be met for an order to be considered marketable.
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Order Status: The order may be in a status that does not allow it to be marketed (e.g., canceled, completed, or in a draft state).
  Regulatory Compliance: The order may not meet specific regulatory or compliance requirements that are necessary for it to be marketable.
  Product Configuration: The product associated with the order may not be configured correctly or may not be available for marketing.
  Customer Restrictions: There may be restrictions on the customer account that prevent the order from being marketable (e.g., credit issues, account holds).
  Missing Data: Required data or attributes for the order may be missing or incorrectly configured.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Order Status: Verify the status of the order. If it is not in a marketable state, you may need to change its status or take corrective actions.
  Review Regulatory Requirements: Ensure that the order complies with all necessary regulatory requirements. This may involve checking the configuration of the product or service.
  Validate Product Configuration: Check the product settings in the system to ensure that it is configured to be marketable.
  Examine Customer Account: Review the customer account for any restrictions or issues that may prevent the order from being processed.
  Complete Missing Information: Identify and complete any missing data or attributes that are required for the order to be considered marketable.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to check the order details, such as VA03 (Display Sales Order) or VF03 (Display Billing Document).
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate actions to resolve it.