How To Fix CBGLWI021 - &1 print requests ready for printing

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLWI - Labeling Workbench Messages

• Message number: 021

• Message text: &1 print requests ready for printing

What causes this issue?

&V1& print requests were transferred to background processing and can
therefore be printed. The status of the print requests has been updated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For information about the print requests, go to the <LS>Log</> tab page
of the <LS>detail view</> in the labeling workbench.
If you want to check the updated status of the print requests, execute
the query again on the <LS>Print Requests</> tab page in the labeling
workbench.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLWI021 - &1 print requests ready for printing ?

  The SAP error message CBGLWI021 indicates that there are print requests that are ready for printing but have not yet been processed. This message typically arises in the context of SAP's output management system, where documents or reports are queued for printing but may not be printed due to various reasons.
  Cause:
  
  Print Queue Issues: The print requests may be stuck in the print queue due to printer configuration issues or network problems.
  Printer Status: The printer may be offline, out of paper, or experiencing hardware malfunctions.
  Output Device Configuration: The output device may not be correctly configured in SAP.
  Authorization Issues: The user may not have the necessary authorizations to process the print requests.
  Job Scheduling: The print jobs may not be scheduled correctly or may be waiting for a specific condition to be met.
  
  Solution:
  
  Check Printer Status: Verify that the printer is online and functioning properly. Check for any error messages on the printer itself.
  Review Print Queue: Use transaction code SP01 to check the status of the print jobs. Look for any jobs that are stuck or have errors.
  Output Device Configuration: Ensure that the output device is correctly configured in SAP. You can check this using transaction code SPAD (Spool Administration).
  Reprocess Print Requests: If the print requests are stuck, you can try to reprocess them. This can be done by selecting the jobs in SP01 and choosing the option to reprint or release them.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and manage print requests.
  Check Job Scheduling: If the print jobs are scheduled, ensure that they are set to run at the correct time and that there are no dependencies preventing them from being processed.
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: To view and manage spool requests.
  SPAD: To manage output devices and their configurations.
  SP02: To view and manage background jobs.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and troubleshooting print issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to print requests and the CBGLWI021 message.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.