How To Fix CBGLWI019 - Print request ready for printing

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLWI - Labeling Workbench Messages

• Message number: 019

• Message text: Print request ready for printing

What causes this issue?

The print request was transferred to background processing and can
therefore be printed. The status of the print request has been updated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For information about the print request, go to the <LS>Log</> tab page
of the <LS>detail view</> in the labeling workbench.
If you want to check the updated status of the print request, execute
the query again on the <LS>Print Requests</> tab page in the labeling
workbench.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLWI019 - Print request ready for printing ?

  The SAP error message CBGLWI019 indicates that a print request is ready for printing but has not yet been processed. This message typically arises in the context of SAP's print management system, particularly when dealing with output requests for documents such as invoices, purchase orders, or other transactional outputs.
  Cause:
  
  Output Configuration: The output type may not be correctly configured in the system. This could include missing or incorrect settings in the output determination procedure.
  Printer Issues: The designated printer may be offline, not configured correctly, or there may be issues with the print queue.
  User Authorization: The user may not have the necessary authorizations to process the print request.
  Background Job: If the print request is set to be processed in the background, there may be issues with the background job not running or being scheduled correctly.
  Document Status: The document associated with the print request may not be in a status that allows printing.
  
  Solution:
  
  
  Check Output Configuration:
  
  Go to the output determination settings for the relevant document type and ensure that the output type is correctly configured.
  Verify that the output condition records exist and are valid.
  
  
  
  Verify Printer Status:
  
  Check the status of the printer in transaction SPAD (Spool Administration) to ensure it is online and configured correctly.
  Ensure that the printer is set as the default printer for the user or the relevant output type.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to process print requests. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check Background Jobs:
  
  If the print request is supposed to be processed in the background, check transaction SM37 to see if the background job is running or has failed.
  If necessary, restart the job or reschedule it.
  
  
  
  Document Status:
  
  Check the status of the document associated with the print request to ensure it is in a printable state. This may involve reviewing the document in the relevant transaction.
  
  
  
  Spool Request:
  
  Check the spool request in transaction SP01 to see if there are any errors or issues with the spool request itself.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SM37: Job Monitoring
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and troubleshooting print issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to print requests and the CBGLWI019 message.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.