How To Fix CBGLWI022 - Error while saving print request

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLWI - Labeling Workbench Messages

• Message number: 022

• Message text: Error while saving print request

What causes this issue?

You attempted to save a print request, but errors occurred.

System Response

The print request is not saved.

How to fix this error?

Save the print request again. If you cannot save the print request,
contact your system administrator.

Procedure for System Administrators

Check the messages in the <DS:TRAN.SLG1>application log</> that describe
the cause of the problems in more detail.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLWI022 - Error while saving print request ?

  The SAP error message CBGLWI022 indicates that there was an error while trying to save a print request. This error can occur in various scenarios, often related to issues with the print configuration, the spool request, or the underlying data being processed.
  Possible Causes:
  
  Spool Request Issues: The spool request may not be created correctly due to system issues or configuration problems.
  Printer Configuration: The printer may not be configured correctly in SAP, or it may be offline or unavailable.
  Authorization Issues: The user may not have the necessary authorizations to create or save print requests.
  Data Issues: There may be issues with the data being printed, such as missing or incorrect information.
  System Performance: High system load or performance issues may prevent the print request from being processed correctly.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the printer is correctly configured and active.
  Ensure that the printer is online and accessible from the SAP system.
  
  
  
  Review Spool Requests:
  
  Use transaction SP01 to check the status of the spool requests. Look for any errors or issues with the requests that may provide more context on the problem.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create and manage print requests. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Examine Data:
  
  Review the data being printed to ensure that it is complete and correct. Look for any missing fields or incorrect values that could cause the print request to fail.
  
  
  
  System Performance:
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider scheduling print jobs during off-peak hours.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more insight into the issue.
  
  
  
  Recreate the Print Request:
  
  If the issue persists, try to recreate the print request from scratch to see if the problem is reproducible.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant logs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU53: Authorization Check
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance related to your version of SAP and the context in which the error occurs.
  
  
  By following these steps, you should be able to diagnose and resolve the CBGLWI022 error effectively.