How To Fix CBGLBC124 - Error while processing print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 124

• Message text: Error while processing print request &1

What causes this issue?

An error occurred when printing the print request &V1& (WWI server &V2&
).

System Response

The print request cannot be printed.

How to fix this error?

On the <LS>Log</> tab page, check the cause of the warning messages for
print request &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC124 - Error while processing print request &1 ?

  The SAP error message CBGLBC124, which states "Error while processing print request &1," typically occurs when there is an issue with the printing process in SAP. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP. This includes incorrect device type, output device settings, or missing printer drivers.
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  Authorization Problems: The user may not have the necessary authorizations to access the printer or to execute the print job.
  Spool Request Problems: The spool request may be corrupted or not processed correctly.
  Output Device Not Available: The specified output device may be offline or not available for printing.
  Insufficient Resources: The printer may not have enough resources (like paper or toner) to complete the print job.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type and other settings are correct.
  
  
  
  Test Printer Connectivity:
  
  Use transaction code SP01 to check the status of the spool requests and see if there are any errors.
  Ensure that the printer is online and accessible from the network.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to print. This can be done through transaction SU53 or by reviewing the user roles.
  
  
  
  Check Spool Requests:
  
  In transaction SP01, look for the specific spool request that generated the error. Check its status and any associated error messages.
  If the spool request is corrupted, you may need to delete it and re-initiate the print job.
  
  
  
  Verify Output Device Availability:
  
  Ensure that the output device is available and not in an error state. You can check this in SPAD.
  
  
  
  Check Printer Resources:
  
  Ensure that the printer has enough paper, toner, and is not jammed.
  
  
  
  Reprint the Document:
  
  If the issue persists, try to reprint the document after addressing the above points.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues related to printing errors. You can search for relevant notes in the SAP Support Portal.
  Logs: Review system logs (transaction SM21) for any additional error messages that may provide more context.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.