How To Fix CBGLBC122 - Virus in preview file for print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 122

• Message text: Virus in preview file for print request &1

What causes this issue?

The preview file for the print request &V1& contains a virus.

System Response

The preview file is deleted and cannot therefore be displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Run a virus scan on the WWI server to find the cause of the virus
attack.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC122 - Virus in preview file for print request &1 ?

  The SAP error message CBGLBC122 indicates that a virus has been detected in a preview file associated with a print request. This is a security measure implemented by SAP to protect the system from potential threats that could arise from infected files.
  
  Cause:
  The error typically occurs due to one of the following reasons:
  
  Infected File: The file being processed for printing has been infected with a virus or malware.
  File Integrity Issues: The file may have been corrupted or altered in a way that triggers the virus detection mechanism.
  Antivirus Software: The SAP system may be integrated with antivirus software that detects a virus in the file.
  
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Scan the File: Use a reliable antivirus program to scan the file in question. If a virus is detected, follow the antivirus software's instructions to remove it.
  
  
  Check File Source: Ensure that the file originates from a trusted source. If