How To Fix CBGLBC120 - Error during WWI server call for print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 120

• Message text: Error during WWI server call for print request &1

What causes this issue?

An error occurred when calling the WWI server &V2& to execute the RFC
function &V3&: A connection to the WWI server could not be established (
&V4&).

System Response

The RFC function for processing the print request &V1& on the WWI server
is not executed.

How to fix this error?

Check whether the correct data for the RFC destination is specified in
the WWI server configuration.
This error can also occur if the WWI server &V2& is not available.
Therefore, check whether there is an error on the WWI server.

Procedure for System Administrators

Check the <DS:TRAN.SM59>configuration of the specified RFC connection</>
and whether a network connection to the WWI server &V2& can be
established.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC120 - Error during WWI server call for print request &1 ?

  The SAP error message CBGLBC120 indicates that there was an error during a call to the WWI (Word-based Print Interface) server for a print request. This error typically occurs in the context of printing labels or documents that are generated using the WWI server, which is often used in conjunction with SAP's Global Labeling solution.
  Causes:
  
  WWI Server Issues: The WWI server may not be running or may be misconfigured.
  Network Issues: There could be network connectivity problems between the SAP system and the WWI server.
  Configuration Errors: Incorrect configuration settings in the WWI or SAP system can lead to this error.
  Document Issues: The document or label being printed may have issues, such as missing data or incorrect formatting.
  Authorization Issues: The user may not have the necessary authorizations to execute the print request.
  
  Solutions:
  
  Check WWI Server Status: Ensure that the WWI server is up and running. You can check the server logs for any errors or issues.
  Network Connectivity: Verify that there are no network issues preventing communication between the SAP system and the WWI server.
  Review Configuration: Check the configuration settings in both the SAP system and the WWI server. Ensure that all necessary parameters are correctly set.
  Validate Document: Review the document or label being printed for any errors or missing data. Ensure that all required fields are populated correctly.
  User Authorizations: Confirm that the user executing the print request has the necessary authorizations to access the WWI server and perform the print operation.
  Check Logs: Look at the WWI server logs for more detailed error messages that can provide insight into the specific issue causing the error.
  
  Related Information:
  
  WWI Configuration: Familiarize yourself with the configuration settings for the WWI server in the SAP system. This includes settings for the WWI server URL, port, and any specific parameters related to the print requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CBGLBC120 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for WWI and Global Labeling to ensure that you are following best practices for configuration and usage.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.