How To Fix CBGLBC125 - Error while creating print request &1 on the WWI server

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 125

• Message text: Error while creating print request &1 on the WWI server

What causes this issue?

An error occurred when creating the print request &V1& on the WWI server
&V2&.

System Response

The print request &V1& cannot be processed.

How to fix this error?

On the <LS>Log</> tab page, check the cause of the warning messages for
print request &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC125 - Error while creating print request &1 on the WWI server ?

  The SAP error message CBGLBC125 indicates that there was an error while creating a print request on the WWI (Windows-based Workbench Interface) server. This error can occur in various scenarios, particularly when dealing with SAP's document management or label printing functionalities.
  Causes:
  
  WWI Server Issues: The WWI server may not be running or may be misconfigured.
  Network Issues: There could be network connectivity problems between the SAP system and the WWI server.
  Configuration Errors: Incorrect configuration settings in the WWI or SAP system can lead to this error.
  Insufficient Permissions: The user may not have the necessary permissions to create print requests.
  Resource Limitations: The WWI server may be overloaded or running out of resources (e.g., memory, CPU).
  Incorrect Print Settings: The print settings or templates may not be correctly defined or may be missing.
  
  Solutions:
  
  Check WWI Server Status: Ensure that the WWI server is up and running. You can check the server logs for any errors or issues.
  Verify Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the WWI server. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Check the configuration settings in both the SAP system and the WWI server. Ensure that they are correctly set up according to the documentation.
  Check User Permissions: Verify that the user has the necessary permissions to create print requests. This may involve checking roles and authorizations in the SAP system.
  Monitor Server Resources: Check the resource usage on the WWI server. If it is overloaded, consider optimizing the server or increasing its resources.
  Validate Print Settings: Ensure that the print settings and templates are correctly defined and available on the WWI server.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
  WWI Documentation: Review the WWI documentation for configuration guidelines and troubleshooting steps.
  Logs and Traces: Analyze the logs on both the SAP system and the WWI server for more detailed error messages that can provide additional context.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue causing the CBGLBC125 error.