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Message type: E = Error
Message class: CBGLBC - Labels Basis Components Messages
Message number: 038
Message text: Lock for background processing of print requests &1 to &2 not applied
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CBGLBC038
- Lock for background processing of print requests &1 to &2 not applied ?The SAP error message CBGLBC038 indicates that there is a lock issue related to background processing of print requests. This typically occurs when multiple processes are trying to access the same resource or when a previous process has not released its lock properly.
Cause:
- Concurrent Processing: Multiple background jobs are trying to process the same print request simultaneously.
- Lock Not Released: A previous job that was processing the print request may have failed or terminated unexpectedly, leaving the lock in place.
- System Configuration: There may be configuration issues in the SAP system that are causing locks to not be managed properly.
- Database Issues: Sometimes, database locks can also lead to this error if the database is not able to handle the requests properly.
Solution:
- Check Background Jobs: Use transaction code
SM37
to check the status of background jobs. Look for any jobs that are stuck or have failed and take appropriate action (e.g., restart or delete them).- Release Locks: You can use transaction code
SM12
to check for and release any locks that may be causing the issue. Look for locks related to the print requests and delete them if they are no longer needed.- Review Job Scheduling: Ensure that jobs are scheduled in a way that prevents concurrent processing of the same print requests. You may need to adjust the scheduling of jobs to avoid conflicts.
- System Monitoring: Monitor the system for any performance issues or bottlenecks that may be causing delays in processing print requests.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
- System Restart: In some cases, a system restart may be necessary to clear any lingering locks or issues.
Related Information:
SM37
: Monitor Background JobsSM12
: Display and Delete LocksSP01
: Spool Request OverviewIf the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
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