How To Fix CBGLBC037 - Could not start processing print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 037

• Message text: Could not start processing print request &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC037 - Could not start processing print request &1 ?

  The SAP error message CBGLBC037 indicates that the system could not start processing a print request. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  Spool Request Problems: The spool request may be in an error state or not properly processed.
  Authorization Issues: The user may not have the necessary authorizations to access the printer or to create print requests.
  System Load: High system load or resource constraints may prevent the print request from being processed.
  Incorrect Print Parameters: The print parameters specified in the print request may be incorrect or incompatible with the printer.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the printer settings.
  Ensure that the printer is defined and active.
  
  
  
  Verify Network Connectivity:
  
  Check if the printer is reachable from the SAP server. You can use ping or other network tools to test connectivity.
  Ensure that the printer is powered on and connected to the network.
  
  
  
  Review Spool Requests:
  
  Use transaction SP01 to check the status of the spool requests.
  Look for any errors or issues with the specific print request that generated the error.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Monitor System Performance:
  
  Check system performance and resource usage. If the system is under heavy load, consider scheduling print jobs during off-peak hours.
  
  
  
  Validate Print Parameters:
  
  Review the print parameters in the print request to ensure they are correct and compatible with the printer.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printing or the error message CBGLBC037.
  Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.