How To Fix CBGLBC036 - Processing of print request &1 started

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLBC - Labels Basis Components Messages

• Message number: 036

• Message text: Processing of print request &1 started

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLBC036 - Processing of print request &1 started ?

  The SAP error message CBGLBC036 typically indicates that there is an issue related to the processing of a print request. This message is often associated with the output management system in SAP, particularly when dealing with print requests for documents such as invoices, purchase orders, or other transactional outputs.
  Cause:
  The error message CBGLBC036 can be caused by several factors, including:
  
  Output Device Configuration: The output device may not be correctly configured or may be offline.
  Authorization Issues: The user may not have the necessary authorizations to process the print request.
  Queue Issues: There may be issues with the spool queue, such as it being full or having errors.
  Network Issues: There could be network connectivity problems preventing the print request from reaching the printer.
  Document Status: The document for which the print request was generated may not be in a status that allows printing.
  
  Solution:
  To resolve the CBGLBC036 error, you can take the following steps:
  
  
  Check Output Device:
  
  Go to transaction SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device is active and properly configured.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to process print requests. This can be done through transaction SU53 or by consulting with your security team.
  
  
  
  Monitor Spool Requests:
  
  Use transaction SP01 to check the status of the spool requests. Look for any errors or issues in the spool queue.
  If the spool queue is full, you may need to delete old spool requests or increase the spool capacity.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the printer.
  
  
  
  Document Status:
  
  Verify the status of the document for which the print request was generated. Ensure it is in a printable state.
  
  
  
  Reprocess the Print Request:
  
  If the issue persists, you may try to reprocess the print request. This can often be done by going back to the transaction that generated the print request and attempting to print again.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU53: Authorization Check
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to print requests and the CBGLBC036 error.
  Documentation: Review SAP documentation related to output management and printing for additional troubleshooting steps.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis team or open a support ticket with SAP for further assistance.