How To Fix CBGLAPI407 - Maximum file size for a print request has been exceeded


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CBGLAPI - GLM-API: Standard Messages

  • Message number: 407

  • Message text: Maximum file size for a print request has been exceeded

  • Show details Hide details
  • What causes this issue?

    You have created a print request that exceeds the maximum file size
    permitted.

    System Response

    The print request is not stored on the WWI server or processed.

    How to fix this error?

    Reduce the size of the file for the print request:
    Check the size of the graphics embedded into the WWI template and
    replace these with smaller graphics or graphics with a lower resolution,
    as applicable.
    Check the sequential numbering generated.
    Reduce the number of labels to be printed.
    If you cannot reduce the number of labels, use the function for
    high-volume printing (mass printing).

    Procedure for System Administrators

    Configure the printer for mass printing. For more information, see the
    Customizing activity <DS:SIMG.EHS_GLM_WWI_HVP>Install Printer for Mass
    Printing</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CBGLAPI407 - Maximum file size for a print request has been exceeded ?

    The SAP error message CBGLAPI407 indicates that the maximum file size for a print request has been exceeded. This typically occurs when the data being sent to the printer exceeds the limits set by the SAP system or the printer configuration.

    Causes:

    1. Large Print Job: The print request may contain too much data, such as large documents or multiple pages, which exceeds the maximum file size allowed by the SAP system or the printer.
    2. Configuration Limits: The printer or the SAP system may have specific configuration settings that limit the size of print jobs.
    3. Output Device Settings: The output device settings in SAP may not be configured to handle large print jobs.
    4. Network Issues: Sometimes, network issues can cause delays or interruptions that may lead to the perception of a large file size.

    Solutions:

    1. Reduce Print Job Size:

      • If possible, try to reduce the size of the document being printed. This can be done by splitting large documents into smaller parts or reducing the number of pages being printed at once.
    2. Check Printer Configuration:

      • Review the configuration settings of the printer in SAP (transaction code SPAD). Ensure that the maximum file size settings are appropriate for the type of documents being printed.
    3. Adjust Output Device Settings:

      • In the output device settings, check for parameters related to maximum file size and adjust them if necessary. This may involve increasing the limits to accommodate larger print jobs.
    4. Use Different Output Format:

      • If the document is being printed in a specific format (like PDF), consider changing the output format to one that may have a smaller file size.
    5. Consult SAP Basis Team:

      • If the issue persists, consult your SAP Basis team to review system settings and logs for any additional insights or adjustments that may be needed.
    6. Check for Updates:

      • Ensure that your SAP system is up to date with the latest patches and updates, as there may be fixes or improvements related to printing functionality.

    Related Information:

    • Transaction Codes:

      • SPAD: To manage output devices.
      • SP01: To view spool requests and analyze print jobs.
    • SAP Notes: Check SAP Notes for any known issues or fixes related to printing and the specific error message CBGLAPI407.

    • Documentation: Review SAP documentation related to printing and output management for best practices and configuration guidelines.

    By following these steps, you should be able to address the error message CBGLAPI407 and successfully manage your print requests in SAP.

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