How To Fix CBGLAPI312 - Background processing by job &1, start time &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 312

• Message text: Background processing by job &1, start time &2

What causes this issue?

Background job &V1& (ID number &V4&) was started at &V2& to process
print request &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI312 - Background processing by job &1, start time &2 ?

  The SAP error message CBGLAPI312 indicates that there is an issue with background processing for a specific job. This message typically arises when there is a problem with the execution of a background job in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Job Scheduling Issues: The job may not have been scheduled correctly or may have encountered an error during execution.
  Resource Constraints: There may be insufficient system resources (like memory or CPU) available to execute the job.
  Configuration Errors: Incorrect configuration settings for the job or the background processing environment can lead to this error.
  Authorization Issues: The user or the job may not have the necessary authorizations to execute the required tasks.
  System Errors: There could be underlying system errors or issues with the SAP application that prevent the job from running successfully.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the background job. Look for any error messages or logs that can provide more details about the failure.
  Review Job Logs: Analyze the job logs for any specific error messages that can help identify the root cause of the issue.
  Resource Monitoring: Monitor system resources to ensure that there are enough resources available for background processing. You can use transaction codes like ST02 (buffer management) and ST04 (database performance) to check for performance issues.
  Re-schedule the Job: If the job has failed, you can try to re-schedule it. Make sure to correct any issues identified in the logs before doing so.
  Check Authorizations: Ensure that the user executing the job has the necessary authorizations. You can use transaction code SU53 to check for authorization failures.
  System Configuration: Review the configuration settings for background processing in transaction SM36 to ensure everything is set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor Background Jobs
  SM36: Define Background Job
  SM21: System Log
  ST22: Dump Analysis
  SU53: Authorization Check
  
  
  SAP Documentation: Refer to the official SAP documentation for more detailed information on background processing and job scheduling.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.