How To Fix CBGLAPI311 - Waiting &1 sec. for lock to be released to edit print request

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 311

• Message text: Waiting &1 sec. for lock to be released to edit print request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI311 - Waiting &1 sec. for lock to be released to edit print request ?

  The SAP error message CBGLAPI311 indicates that a process is waiting for a lock to be released before it can edit a print request. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same print request simultaneously, leading to a locking situation.
  Cause:
  
  Concurrent Access: Multiple users or processes are trying to access the same print request at the same time.
  Long-Running Transactions: A transaction that holds the lock is taking longer than expected to complete, causing other processes to wait.
  Lock Table Issues: The lock table may be full or not functioning properly, leading to delays in lock management.
  
  Solution:
  
  Wait for Lock Release: Often, the simplest solution is to wait for the current process holding the lock to complete. The system will automatically retry after the specified wait time.
  Identify the Lock Holder: Use transaction SM12 to check for locks held by other users. You can identify the user or process that is holding the lock and determine if it can be released.
  Terminate Long-Running Processes: If a process is taking too long and is not responding, you may need to terminate it. This can be done through transaction SM37 (for job monitoring) or SM50 (for process monitoring).
  Increase Lock Table Size: If lock contention is a frequent issue, consider increasing the size of the lock table. This requires system administration privileges and should be done with caution.
  Review Application Logic: If this error occurs frequently, review the application logic to ensure that locks are being managed efficiently and that processes are not holding locks longer than necessary.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM50: Monitor active processes.
  SM37: Monitor background jobs.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking mechanisms.
  Performance Tuning: Consider performance tuning of the application to reduce the time locks are held.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.